System Administration

Our system administration managed services are combination of Server OS management tasks which can be performed on either physical, container or VM operating system instances. These include:

Initial installation, configuration and security hardening of the server OS
Management of administrator control access
Real-time availability and performance monitoring of critical OS services or daemons
Monitoring and trend analysis of disk usage levels
Application of software upgrades, patches and service packs as approved by you
Setup of backup process
Resolution and recovery from OS failures
Management of DHCP and DNS services
Installation and management of Virus protection
We can also offer additional services which are defined on a number of hours of work depending on your needs as to ensure you only pay for what you need:
Active Directory services management
Group Policy Object maintenance
File and storage services management
Internet Information Services (IIS) or Apache Web Server management
Virtualization and Management Role – ESX and Hyper V

Server Management

Installation of Microsoft Exchange server roles and application tools including clustering and replication if required
Security and anti-malware management
Setup of backup process
Identifying improvements to server application or OS maintenance levels, parameters, physical resources or utilisation patterns
Performance reporting and monitoring to identify any potential problems
Upgrades and patches that have been approved by you
Escalation to Microsoft in case of critical issues
According to a defined number of hours of work depending on your needs, we can also offer you services to: create, delete, change permissions, restore your mailboxes as well as define messaging policies or transport rules.